Draft. This page is being written and is not yet in search results.
Withdrawal
Our cards are written to your words. That is why you cannot withdraw from an order once it is placed.
Draft for legal review. Not yet in force.
Personalised cards
The right of withdrawal does not apply to goods made to the customer's specifications or clearly tailored to the customer (§ 312g para. 2 no. 1 BGB). Every card we write carries your text, your signature and your recipient's address, so it falls under this exception. We tell you this before checkout and again in the order confirmation.
If something is wrong with a card, our rewrite promise in the terms applies.
Other goods
We sell no goods that are not personalised at the moment. If we do later, the statutory withdrawal information and model form appear here.
[for the lawyer: statutory withdrawal information and model withdrawal form, for non-personalised goods once sold]